Quote Originally Posted by S.A. Boggs View Post
Call FORD customer service and talk to them stating your ongoing problem.
Sam
+1

Recalls come from the manufactures, not the local dealers. Dealers get very little compensation for making warranty and recall claims so they do not push it.

If worse comes to worse factory reps normally make scheduled visits to the dealerships. Call the service dept and ask "when". Sometimes you can meet with them and discuss your problem if help isn't offered any other way.